QuickstartAdd email subscribers to your status page

Add email subscribers to your status page

Configure the subscribe block, set up double opt-in, and verify a test subscription.

Public status pages can collect email subscribers. Each subscription goes through double opt-in (the visitor must click the link in a confirmation email) and includes per-message unsubscribe.

Steps

Enable subscriptions on the page

Open the page in the builder. In the access settings, ensure Allow subscriptions is on. The setting is on by default but can be turned off per page.

Add the Subscribe block

In the page builder, drag the Subscribe block onto the canvas. The block renders an email signup field on the public page; visitors who submit an email receive a confirmation message.

Verify with a test subscription

From the published page, submit a real email you control. Check the inbox for a confirmation email. Click the confirm link. The subscriber row's confirmed_at is set; future incidents fire notifications to this address.

Verify unsubscribe

Click the unsubscribe link from any received email. The row's unsubscribed_at is set. Future events skip the recipient. The link is idempotent: re-clicking does nothing.

Filtering

Subscribers can opt into specific services or metrics rather than the full page. The Subscribe block exposes a checkbox list when at least one service has been added to the page; the chosen scopes are saved and filter future notifications.

Quotas

The subscriber-per-page cap depends on your organisation's plan. Daily email caps follow the same matrix; both are enforced server-side.

Programmatic export

The console Customers > Subscribers page supports CSV export for an org's full active list. Useful when migrating between systems or generating opt-in audit trails.